At FADS we offer FREE DELIVERY* on orders over £99 to England & Wales mainland addresses (additional charge for Scotland, Highlands, Northern Ireland and offshore locations) which will be displayed at the check out when you make your purchase. We work with a variety of delivery partners to ensure fast and efficient service that fits the item being delivered.

To make life simple we have three types of delivery:

Parcel Delivery (smaller items)

  • Delivered to your door Monday to Friday
  • Tracking provided
  • You will receive your one hour window on the day of delivery once the driver has scanned all the parcels onto the van, this is usually by 12 noon
  • Enter your reference number and postcode on the DPD website to track and view delivery options
  • Suitable for items up to 1m in length and up to 30kg.

Standard Delivery (larger & fragile items)

  • Delivered to your door 07:00-19:00
  • Weekend delivery bookable for additional £15 (service not available for all postcodes, see details at checkout)
  • Goods will be delivered via a 1 person carrier to your front door.
  • Signature required upon delivery
  • Standard Courier service only available on selected products under 35kg

Furniture/Large Item Delivery*

  • Delivered to your door 07:00-19:00
  • Weekend delivery bookable for additional £15 (service not available for all postcodes, see details at checkout)
  • Goods will be delivered via a 2 person carrier team to the room of your choice (no higher than 3rd floor)
  • Signature required upon delivery
  • Item unwrapped and wrapping removed upon request

* Please note certain items may be delivered directly from our supplier via their own courier service and the type of service may differ.

Multiple Consignment Orders

We have organised our delivery options to give you the best value for money and to help us keep our prices competitive so orders that are comprised of multiple items may be dispatched on different days as and when they are ready. If you require items to be grouped for delivery on the same day please let us know, however do be aware that depending on the products this may carry an additional charge.

Who Will Deliver My Item? 

We use a variety of parcel and specialist courier services to deliver our products and this will vary depending on delivery location, time of year, and pressures on the delivery networks. We always look for the fastest and safest route so that your purchases reach you in a timely manor. On occasion if an item is being shipped straight from the manufacturer out to the customer we will use their delivery service. This will mirror our own high standards and in some instance will also provide an inclusive assembly service. If you require assembly of a product but it is not offered delivery feature on the product page please get in touch and we will see if we can arrange this for you for an additional charge.

How Long Will Delivery Take? 

If your item is in our warehouse we will aim to dispatch the same  day (if ordered before midday) or next working day after purchase. If being sent via the parcel network delivery will be scheduled for the following day after dispatch. All Delivery lead times are stated in the delivery section on the product page, this will vary from product to product as some are held in our warehouse stock, some are distributed direct from the manufacturer and some products are made to order.

Please note FADS offers a FREE DELIVERY service for your purchase on the FIRST ATTEMPT ONLY. If you are not able to accept your delivery on the arranged time and date that you have agreed with our courier, we will be required to take an additional payment to rearrange the delivery of your item. This will be charged at £15 for a parcel delivery, £30 for a standard delivery and £60 for a furniture/large item delivery.