Here at FADS we are dedicated to providing great furniture ranges for your home in a variety of styles and we endeavour to work closely with our customers to find out what we are missing.
If you did not purchase with us this time. Please take a few moments to select a reason as to why and we will aim to improve our ranges for you on your next visit.
Why Are You Leaving?
A. Please click within the product page “Delivery & Returns” tab for detailed information on delivery times.
A. In most circumstances, we can arrange for a delivery to take place on a particular day, however this is subject to availability
A. Yes, please call us on 01778 562803 during office hours and we will be happy to help
A. Yes, FADS delivers to the Scottish Highlands, Ireland and also the Channel Isle, these areas may be subject to an extra delivery charge, please contact us for more information
A We are able to deliver to UK ports, but the responsibility lies with FADS up until the UK Port and not the delivery destination.
A. On some items assembly can be ordered with the item. Please contact us directly should you wish to know more about assembly on certain products
We accept all major credit and debit cards and full payment is taken upon checkout. We also accept payment through our Finance programme where you can pay for your goods monthly. For further information please refer to our PaybyFinance (www.fads.co.uk/pay-on-finance/) page.
A. Please refer to our Terms & Conditions for more information on our cancellation and returns policy
A. We are an online business only and do not have shops or showrooms at the moment.
A. All of the products on FADS are made from the highest quality materials to ensure you get only the very best. Unless otherwise stated, our products will be delivered flat packed, however, due to the quality of the products assembly will be simple and convinient to you.
Don't worry, you will be able to contact one of our friendly Customer Service team Monday to Friday and between 9am to 5pm on either 01778 562803 or by our interactive Live Chat. You can also send us an email any time at firstname.lastname@example.org and we will aim to respond within 24 hours.
Cant't find what you're looking for?
Feel free to send us and email or use our contact form.
"Was Really Happy With The Quickness And Efficient Way My Order Was Dealt With Would Recommend To Others"
"Excellent Customer Service"
"Great Service, Fantastic Products"
"Well Made Furniture Exactly What I've Been Searching For! Really Appreciated The Lovely Customer Service"
"This Is The Second Time I Have Ordered From FADS, Customer Service Has Been Excellent On Both Occasions"
"The Whole Process Of Ordering From FADS Was Excellent. Every Step Of Our Order Was Handled Professionally"
"We Purchased Our Dining Table From This Website. Delivery Time Is As Promised. Would Recommend Buying From Them"
"Great Customer Service, On Time Delivery And I Love My New Bed! Thanks FADS!"
"I Would Highly Recommend FADS As A Quality Company In Every Area Thank You"
"Excellent Product At A Reasonable Price"
"Staff Were Polite, Professional, And Friendly. Full Marks!"